Debit card technology specialist Intercard recently completed an installation for Fat Cats in Rexburg, Idaho , replacing its older debit card system from another vendor.
The Rexburg centre is one of six popular Fat Cats FECs that offer movies, bowling, arcades and other family attractions.
Jacob Glider, the general manager of Fat Cats in Rexburg, says the Intercard system has eliminated problems with the previous card readers. “You swipe it once and it works the first time,” says Glider. “Before it took multiple tries to get it to work.”
Jonathan Wilson of Intercard handled the installation, which includes 39 iReader Eclipse II readers, an iTeller automated teller and a redemption management system that utilises some of the customer’s existing hardware.
The Intercard system integrated smoothly with Fat Cats’ existing Vista POS system, so customers can use one card for multiple attractions. “We can use it at our front counter, our arcade, you can use it for bowling, movies, golf, everything that we have here,” says Glider.
“Fat Cats’ management was very pleased that we could utilise their existing database and easily transfer over customers’ card info and balances,” said Amber Collier of Intercard’s North America sales group. “That makes switching from another vendor’s system pretty painless for everyone.”