Semnox shares interview with GamesIndo on pandemic challenges
Semnox, an industry leader in waterpark and FEC management systems, recently spoke to Andy, owner of C. V. Mitra Gamesindo, Indonesia to understand more about their re-opening post pandemic.
According to Andy, one of the main challenges they faced while reopening after the pandemic was in bringing in staff, especially technicians, and ensuring that safety protocols were followed. “This was also a testing time to ensure all the maintenance operations are completed, and the machines are performing well. To add to it, during these low times, investing in sanitation regimes, masks, plexiglass barriers, thermometers has added to our costs, and not to mention, the promotion costs have also gone higher.”
He further added that, while the footfall to the facilities was low, customers are primarily concerned with the safety measures implemented in the facility, as well as the physical well-being of the staff, to ensure that they do not contract the COVID-19.
Being indoors has inflicted boredom and an urge for the customers to step out to play zones like Gamesindo, the businesses are doing their best to adhere to a lot of safety protocols to ensure a safe environment for the customers. The Motto for Gamesindo is BSBA (Bermain Sehat Bersih Aman), which translates to Healthy, Clean and Safe Playing. The facility has been using high-tech disinfectant machines, ozonizers to adhere to their motto, and keep the air in the play zones clean.
“Implementing Semnox’s Parafait suite of products has helped Gamesindo maintain minimum direct contact with the customers, and that sure is a great advantage. Semnox has a great support team which is available for any help in the operations. While reopening during the ongoing pandemic, the support, service, and the terms of payments provided by Semnox needs to be highly appreciated,” added Andy.