2020’s best museums share visitor experience advice

Tiqets, a provider of booking services for museums and attractions, has released a digital resource in which 2020’s best museums share their advice on how to improve the visitor experience.

The winners of the 2020 Best Museum Award (USS Midway Museum, Musée des Confluences, Peggy Guggenheim Collection, Fundació Gala-Salvador Dalí) offer advice on how to attract visitors back after a year-long cultural hiatus by offering a world-class visitor experience.

“The winners of the 2020 Best Museum Award all have one thing in common: they’ve translated captivating subject matter into a unique experience, in a stunning space. They were all incredible museums before the pandemic, and they’ve emerged to showcase an even more highly calibrated degree of customer experience.”


The e-book offers guidance on:

  • The key elements of an exceptional visitor experience
  • Strategies from four museums with five-star ratings
  • How to maintain a memorable visitor experience in the face of Covid

Click here to download the resource.

Image: https://www.tiqets.com/venues/booking-engine/


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