Semnox installs in Mundijuegos, Ecuador
As part of an expansion into South America, Semnox has recently implemented its Parafait system at six sites of the Mundijuegos FEC group.
“I feel totally satisfied with all the advantages that the system has given to us; we have saved time, money and labour by using the software.” said Cesar Gonzalez, owner of Mundijuegos, FEC group in Ecuador.
The business started almost 19 years ago, with only five arcade games. After several years of hard work, they opened a new site in Guayaquil city; this site helped them to find new opportunities. And thanks to Mr. Cesar’s previous experience in other FECs, he decided to continue in the business by opening additional sites.
“We decided to implement Parafait from Semnox because after talking with Sushantha and Estefania, we analyzed all the advantages that we were going to have with it and we identified it was the next key move we had to do. Besides, Marc Haim with Gold Coast International, who is our supplier with game machines, recommended us to consider Semnox.”
The implementation across the six sites was completed in 4 months.
“We fulfilled customer’s unique requirements including for their Ticket printing, helping the customer to provide a better customer service to their guests, meanwhile meeting their Government’s mandatory inquiries.” said Estefania Monares, Business Associate in Semnox.
“The Mundijuegos team feels very pleased and grateful with all the support received during the implementation” summarized Fernando and Israel, team members in the company.
When asked if they would recommend Semnox, the Mundijuegos team responded: “Of course, the experience was very good and we think the system is very friendly to use. They met all our expectations. We also plan to continue implementing the system in future sites that we will open.”